Our team of rental specialists are both knowledgeable and experienced in all aspects of residential property management, letting and maintenance. As professional residential letting agents we are able to provide you with a cost-effective service that is second-to-none. We are also specialists in student accommodation from purchase through to letting.
As landlords ourselves, we know how important it is to have a reliable, proactive and knowledgeable lettings agent. Our team of specialists are on hand to answer any questions you may have about the lettings process and would be happy to discuss any aspect of your requirements. Whether you are looking for a property suitable for the rental market, someone to take care of the property management or someone to advise on the financial or legal aspects, we are here to help.
Rental assessments are free of charge and without obligation. We can arrange a visit to your property, at a time convenient for you, to discuss the achievable rent. The primary factors that may affect the rent achievable are the condition of the property, its suitability, its location, whether it is to be let furnished or unfurnished, market conditions and the time of year.
We aim to let your property quickly and seamlessly to the right tenant at the right price. Marketing includes property details and listing on our database which runs an active mailing list. The property will also be displayed on our website as well as third party property websites. In addition we would erect a To Let board at the property to maximise local interest.
Once a suitable tenant has been found they complete an application form which we then use to carry out a full credit assessment, which checks the prospective tenant’s credit history previous addresses and public records. We obtain an employment reference that confirms income and length of employment and finally if applicable we obtain a previous landlords reference. Only once satisfactory references have been received will the tenancy be allowed to commence.
Before any tenancy begins we visit the property to compile a fully detailed inventory and schedule of condition, including dated photographs. This document forms part of the tenancy agreement and its contents may be used as evidence in court should the need arise.
We will advise our landlords on what is required to make sure the property meets all the legal requirements of the gas and electrical safety laws as well as fire and furnishing law.
The new tenants are met at the property to go over the legal details, sign the tenancy agreement, verify the inventory of property contents, schedule of condition and read all the meters.
Property inspections are carried out every three months. We check that the tenants are occupying the property in a tenant–like manner and complying with the terms of the agreement. A report is left at the property or emailed to the tenant and copy kept on file. The landlord is advised of any repair issues that are raised and any considered breaches of the tenancy agreement. Tenants are advised of any issues that they may need to address and revisited to re inspect accordingly in the following days/weeks the timing is depending on the seriousness of the issue.
We will advise of any actions required and if instructed to do so, will arrange and organise repairs using either contractors from our approved contractors list or the landlords preferred contractor. Invoices are deducted from rent received or forwarded direct at cost if preferred.
We will contact you during the fourth month of the tenancy for instructions on renewal. For example, to offer the existing tenant a further term or to issue notice to terminate. If we do not receive a response from the landlord we will then offer a renewal of tenancy.
An inspection of the property will be carried out once the tenant has vacated with the tenant accompanying the inspection wherever possible. The tenant is charged for any repairs and cleaning required that is considered beyond fair wear and tear this will be percentage damage costs not new for old as detailed in the deposit conditions set out by government. The landlord is notified of this and also advised on the on-going condition of the property and what is required to effect a quick re-let.
Please note if we need to pay any bills on Landlords behalf to cover the cost to process them we do charge £10 plus VAT on top of the Trades bill.
Please note if we need to pay any bills on Landlords behalf to cover the cost to process them we do charge £10 plus VAT on top of the Trades bill.
Please note if we need to pay any bills on Landlords behalf to cover the cost to process them we do charge £10 plus VAT on top of the Trades bill.
All fees correct at 31st May 2019
The team were fantastic, so helpful and felt confident when dealing with the move, wasn't even half as stressful.
Amy
From the first contact to the last I found Sarah and her colleagues extremely helpful and professional. Any issues or concerns I had were promptly dealt with. I cannot thank them enough for...
Neoboo14
Really enjoyed all the viewing. Everything has been informed and good communication
Ekika (Student)
I would like to say thank you so much for being such a great team to work with. Having known you for 6 years I would recommend you to anyone needing an agent in the area.
Vanessa
I'm writing this as a landlord and have found their service and no nonsense approach to student rentals to be very helpful. They have assisted me with a difficult situation and I certainly feel...
Brian
I just want to write what a positive experience I have had with Sarah and the team. The communication from beginning to end has always been excellent from them. Whenever I have needed anything...
Maxi8832
The first house we viewed left us all traumatised but overall good viewings and company.
Rebecca (student)
The Agent knew their stuff and was always available when I needed them. I rented with this company for over 12 months and I would use them again and would recommend them to other renters I think...
Mr Mugbrooke
